Burg Vital Resort in Lech am Arlberg

The most frequent questions of our guests

Due to the regularly adapted guidelines, we kindly ask you to inform yourself about the latest information on the website of the Ministry of Health.

You may find all important information for a guaranteed worry-free holiday.

More information

The most important questions answered

Cancellation conditions

Due to the current situation, we have made the decision to adapt the cancellation conditions once again to make sure you may start off a worry-free holiday at Burg Vital Resort.

Below we would like to briefly summarise the updated cancellation conditions:

Cancellation conditions regarding COVID-19

  • cancellation of your stay at no charge until 2 weeks before arrival
  • 2 weeks up to 1 week prior to arrival we may charge 50 %
  • by a short-term cancellation or a premature departure, we charge 100 % of the travel price

If the entire hotel operation must be closed due to COVID-19 measures or a new lockdown is imposed at the day of arrival for the region of Lech/Zürs or the entire state of Vorarlberg or if the Austrian borders are closed, it is of course possible to cancel your booking free of charge or to rebook your planned holiday to another date, if available.

Wintercodex Vorarlberg

So that you can book your planned winter holiday with confidence, the Vorarlberg State Tourist Board offers a free Covid-19 cancellation insurance for all guest bookings with arrival until 31 October 2021.

This Covid-19 cancellation insurance is automatically valid for all existing and future bookings with arrival until 31 October 2021. No further action on the part of the guest or establishment is necessary for the insurance coverage to be valid.

Further information: Visiting Vorarlberg safely - Cancellation conditions and insurance