Sommer - Allgemeine Hinweise

FAQ – Frequently asked questions from our guests

Up-to-date information about the guidelines with regards to COVID-19 at Burg Vital Resort

Face masks

With the repeal of the obligation of wearing face masks by the Austrian government on 15th June, our guests do not have to wear face masks during their stay.

With the repeal of the obligation of wearing face masks by the Austrian government which becomes effective on 1st July, also our staff does not have to wear any face masks anymore. For safety reasons our staff is wearing visors.

Swimming pools

All pools are at your disposal, but we may ask to remain socially distant to other guests.

Furthermore, there is a maximum number of 6 guests for the usage of pools at the same time. We kindly inform you about the maximum number of guests with signs in public areas.

Saunas

A Finnish Sauna, a „Stuben“ Sauna as well as a Himalayan soft sauna as well as our steam bath. With regards to COVID-19, we may inform you about the maximal use of guests at the same at the entrance areas of the facilities.

Relaxation and Recreation Rooms in our spa area

We arrange our relaxation beds in our spa the way to be able to guarantee the safety distance to other guests. We kindly ask to not use reserved relaxed beds for safety reasons.

Treatments in our spa

All our treatments from our spa brochure are being offered during summer. Our staff is wearing visors for all our safety.

Gym

For being able to use our gym without any restrictions, we assure to keep our hygiene requirements to the highest standards possible.
We kindly ask to remain socially distant to other guests.

Restaurants and breakfast buffet

All our restaurants are at your disposal and we are looking forward to welcoming you.

We continue to serve our rich and healthy breakfast buffet; our team will now assist you by assembling your desired breakfast assortment together.

Our à la carte menu will be provided via QR-Code or with one of our Suitepads.

We assure the safety distance requirements are met in all restaurant areas and promise to provide the same restaurant experience as usual.

Hand sanitizer dispensers are at your disposal at all entrance areas of our restaurants.

Furthermore, we do offer for our little guests „full-board“ in our restaurant „Picea“.

Closing times for gastronomic facilities within our hotel

According to regulations, the closing time is 1 am.

Childcare at Burg Vital

We look after our little guests this summer with providing a childcare service 6 days a week.

For safety of our little guests we guarantee highest hygiene standards and organize workshops and an activity program in smaller group sizes.

Leisure program

Also, this summer we are eager to provide you an unforgettable holiday experience at Burg Vital Resort.

Mountain bike tours

Most of the trails are on our doorstep and we offer the possibility to hire a state-of-the-art mountain bike. If you would like to test an E-Bike, you are more than welcome to hire it for a small fee.

Hiking

Our mountain guides are happy to take you for a guided hiking tour to explore the Arlberg area. Our reception team is at your availability for your bookings.

Golf

Golf Course Lech is open, and all services are at your availability.

Cable Railway Lech/Zürs

The Cable Railways Lech/Zürs are being opened by 26th June 2020: Oberlecher Bergbahn, Rüfikopfbahn, Steffisalpbahn sowie Petersbodenbahn.

Disinfection

All our rooms are cleaned according to the highest hygiene requirements prior to your arrival.

Surfaces in public areas such as handles, lifts, etc. will be disinfected regularly with the help of taking minutes.

We provide disinfection suspensers in all public areas for your health and safety.

Linen as well as towels are being cleaned according to the requirements.