SPA etiquette

vitalSPA is a rest and relaxation zone for all our guests.

Please observe the "no smoking" and "no mobile phones" rule in the entire SPA area.

Please use the bath robes and bath slippers provided in your room. Please wear swimwear for the sole pool and comfortable shirts and trousers for the fitness and relaxation program. The entire sauna area is a textile-free zone.

Appointment booking

Due to high demand, we recommend that you book your spa appointments well in advance of your arrival. For bookings please contact us: +43 5583 3140 or via email: We will also be happy to take your reservation in person at the vitalSPA reception desk where we can give you expert advice on choosing your personal program.

Opening hours

  • SPA reception
    09.00 am to 07.00 pm
  • Indoor pool
    07.30 am to 08.00 pm
  • Outdoor relaxing pool
    07.30 am to 08.00 pm (during the summer season)
  • Fitness area
    07.30 am to 08.00 pm
  • Tepidarium
    09.00 am to 08.00 pm
  • SPA lounge
    09.00 am to 08.00 pm
  • Sauna area
    02.00 pm to 08.00 pm
  • vitalSOLE
    02.00 pm to 08.00 pm
  • Sole pool
    02.00 pm to 08.00 pm
  • Hairdresser (appointment required)
    09.00 am to 07.30 pm

Health-related exceptions

Please inform us of any health issues when you make your booking, or kindly inform your therapist about these issues before the start of your treatment session.


Dogs are not allowed in the vitalSPA area and in our outdoor pool area. Dog owners are liable for their dogs.


Appointments can be cancelled free of charge up to 6 hours before the start of a treatment. Please note that appointments cancelled at short notice will be charged.

Check in

Please take a seat at the SPA reception area or our SPA lounge a few minutes before the start of your treatment session. Our therapists will do their best to ensure that the treatment session that you have booked will begin on time. Please note that your treatment session will have to be shortened if you do not arrive on time. Thank you for understanding.

Children at vitalSPA

Please be considerate of other guests' need for quiet.

  • Indoor pool
    children only when accompanied by an adult
  • Outdoor pool
    from 15 years on
  • Sauna area
    from 12 years on
  • vitalSOLE area
    from 12 years on
  • Fitness area
    from 16 years on
  • Solarium
    from 18 years on

Send Your Enquiry +43 5583 3140